Information We Collect

We may collect personal data that you voluntarily provide through forms or interactions on our website, including:

• Name
  
• Email address
  
• Phone number
  
• Company information
  
• Any other details submitted via our contact forms or service requests
  

We automatically collect technical data (such as IP address, browser type, device, user interaction data, and cookies) to improve user experience and for analytics purposes.

How We Use Your Information

We use the information collected for purposes including:

• Providing and managing our digital marketing services
  
• Improving our website, services, and user experience
  
• Communicating with you regarding your inquiries
  
• Sending you updates, offers, or marketing communications (you can opt out at any time)
  
• Complying with legal obligations
  

Data Sharing and Disclosure

We do not sell your personal information. We may share relevant data with trusted third-party service providers to help deliver our services (such as analytics partners or hosting providers), provided they adhere to this policy and all data protection laws. We may also disclose information if required by law or lawful requests by public authorities.

Cookies and Tracking Technologies

We use cookies and similar tracking tools to gather data about website usage for analytics, performance, and marketing purposes. You can manage or disable cookies in your browser settings.

Your Rights and Choices

Depending on your jurisdiction, you may have rights to:

• Access the personal data we hold about you
  
• Request corrections or deletion of your data
  
• Object to or restrict certain processing activities
  
• Withdraw your consent at any time.
  

To exercise these rights or request information, please contact us at the details below.

Data Security

We implement technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, or destruction. However, no online service can be completely secure.

Third-Party Links

Our website may include links to third-party sites. We are not responsible for the privacy practices or content of those websites.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Continued use of our website and services constitutes acceptance of these changes.

Contact Us

If you have any questions or requests regarding this Privacy Policy or your data, please contact:

B2Ballies
Houston, TX, USA
Email: info@b2ballies.us

Refund Policy

At B2Ballies, your satisfaction is important to us. This Refund Policy explains the terms under which refunds may be issued for our digital marketing services.

Refund Eligibility

• All services are considered non-refundable once work has commenced due to the nature of digital marketing services.
  
• Refund requests may be considered if submitted within 7 days of payment and only if work on the project has not yet started.
  
• Refunds may be granted in cases of non-delivery of agreed services within the set timeframe.
  
• Partial refunds may be issued if services are partly delivered or work is cancelled before completion, on a pro-rata basis.
  

Services Not Eligible for Refund

• SEO services, PPC management, social media marketing, email campaigns, website design, and other digital marketing efforts are once initiated.
  
• Any digital products or tools delivered digitally.
  

How to Request a Refund

To request a refund, please email us at info@b2ballies.us with the subject line “Refund Request – [Service Name]” including:

• Your contact details
  
• Service purchased
  
• Proof of payment
  
• Reason for refund request
  

We will review your request and respond within 14 business days.

Cancellation Policy

• If you wish to cancel services before work starts, you may be eligible for a full refund.
  
• Cancellations after work commencement may be subject to partial refunds based on work completed.
  

Dispute Resolution

We encourage open communication to resolve any issues. Please contact us first for any dissatisfaction before pursuing other measures.